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1
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Schedule of Charge and Operating Hours
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1.1
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1.1 The Schedule of the car park charges and operating hours will vary from site to site.
The building owner and Top Parking Pte Ltd (hereinafter called “Top Parking”) reserve the right to amend the terms & conditions,
charges and operating hours at any time.
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1.2
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For the HDB Commercial Car Parks, the schedule of rates are as follows:
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Type of Vehicle
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Tenant Tier 1
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Tenant Tier 2 / Non-Tenant
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Car/Van
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$110.00 per month
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$120.00 Per month
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Motorcycle
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$17.00 per month
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$17.00 per month
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1.3
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There is no sale of Heavy Vehicles for the HDB Commercial Car Parks. The definition of heavy vehicle shall have the same meaning as defined by LTA (Land Authority Transport).
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2
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Season Parking
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2.1
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Allotment of Season Parking Lots
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The season car parking lots allocated to tenants will be based on the
space leased by the tenants. The Owner and/or Top Parking, however, reserve the right to vary the basis of allotment of
car parking lots from time to time. As there are limited parking lots, allotment of any additional
season parking lots will be subjected to availability of the lots and on a temporary basis as set out in item (3) below.
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2.2
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Application of Season Car Parking Lots
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First-time purchasers can apply season parking for the current month with full rate or buy a
longer-term season parking with pro-rated charge for the current month plus following month(s).
All season parking applications will require a minimum of 2 working days to process.
If you are applying your season parking on the 1st of the month,
the effective start date of the season parking will start from the 4th of the current month.
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2.3
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Renewal of Season Parking
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For renewals, applicants only need to make their payments via
the available payment methods before the cut-off date (25th of the preceding month). Please note that the
season parking lots allotted to you will be forfeited and your IU nos. invalidated after the last day of
the month if we do not receive your payments by the cut-off date. Hourly rates will be charged for expired
season vehicles and a minimum of two (2) working days will apply for updating of season parking status.
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2.4
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Payment Methods
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The payment methods available are:
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• Cheque – The vehicle number and payment period is to be stated behind the cheque, without which the season vehicle will not be considered to have been renewed.
• Internet bank transfers – The vehicle number or invoice number is to be stated in the remarks, without which the season vehicle will not be considered to have been renewed.
• Online debit / credit cards
• Giro
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2.5
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Payment Locations
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Customers may drop off the Giro application forms or cheques at our mailbox located at the Car Park booths or mail to our office address below:
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Top Parking Pte Ltd
152 Paya Lebar Road
Citipoint @ Paya Lebar
# 05-02
Singapore 409020
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2.6
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No Parking at Loading and Unloading Bay Zones
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All season holders are not allowed to park at Loading and Unloading Bay Zones and hourly charges will be incurred. No application for refund of hourly charges will be approved in any circumstances.
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3
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Suspension Of Season Parking
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Season parking may be suspended up to a maximum of 3 months with a valid reason (e.g. Medical, Vehicle Breakdown, etc) and submission of supporting documents.
For any request beyond 3 months, the season parking will be terminated and the applicant will need to re-apply as a new season holder.
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4
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Termination Of Season Parking
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4.1
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Application for Termination
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The amount of season parking charges to be refunded will be calculated from 2 working days after the request to terminate season parking was made. If you are terminating your season parking on the 1st of the month, the refund will be computed from the 4nd till the expiry date of the season parking.
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4.2
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Pro-rated Refunds
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First-time purchasers can apply season
parking for the current month with full rate or buy a longer-term season parking with pro-rated charge for
the current month plus following month(s). As season parking is for long-term use and sold on a calendar month basis,
termination of the pro-rated season parking (i.e. current month and subsequent month) is not allowed.
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For example, if you have purchased season parking from 13th Mar to 31st May,
you would not be allowed to terminate and request for a refund of your season parking charges from 13th Mar to 30th
Apr. You could however, apply to terminate your season parking on 30th Apr for your unused season parking charges from
1st May to 31st May.
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4.3
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Processing of Refunds
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All refunds will take 3-4 weeks for processing lead time. To expedite processing lead time, kindly provide the following details when terminating your season parking:
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• Effective date of termination
• Original payment mode
• Mailing address for cheque refunds
• Name to be indicated on cheque
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If you have originally paid via online credit / debit cards, refunds can only be made to the credit / debit card which was used for the payment originally.
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5
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Update of Vehicle Details
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Any changes of vehicle details will require a minimum of 2 working days for updating in the system. If you have updated the vehicle details online / via email on the 1st
of the month, the updated vehicle details will be effective from the 4th of the month onwards. All hourly charges incurred during this period for the updated vehicle will not be refunded.
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6
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Observation of Car Park Rules and Regulations
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6.1
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All users of the Car Park must comply with the following:
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• Observe road courtesy and all signs in the Car Park and extend their co-operation to Car Park Attendants and/or Security Personnel;
• No washing of vehicles and motorbikes shall be permitted at the Car Park;
• Must keep Top Parking informed of any changes to their vehicles’ or motorbikes’ registration and IU numbers; and
• Observe all other rules and regulations as may be stipulated by Top Parking from time to time.
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6.2
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The Owner and Top Parking reserve the right to forfeit any parking lot allotted to any vehicle/motorbike owners found guilty of breaching any of the above rules and regulations.
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7
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Damage(s) Caused by Vehicle / Motorbike Owners / Drivers
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All vehicle / motorbike owners / drivers will be held responsible and shall indemnify the Owner and Top Parking for any damage(s) caused by them in the Car Park.
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8
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Vehicles / Motorbikes Are Parked at Owners’ / Driver’s Risk
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The Owner and Top Parking accept no responsibility for theft, loss, damage or any other misdemeanor however caused to any vehicles / motorbikes, its equipment and/or contents therein whilst the vehicles are parked in Car Park. All vehicles / motorbikes are parked and permitted to be parked solely at the risk of the owners and/or the drivers.
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9
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Changes in Terms & Conditions
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The Owner and/or Top Parking reserve the right at any time and from time to time, to add, amend, cancel or suspend such terms and conditions or any one or more of them in respect to use of the Car Park.
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10
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Vehicle Wheel Clamp
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Any indiscriminate parking or unauthorized parking on reserved lots may render the vehicles/motorbikes to be either issued a parking offence summon or immobilized with wheel-clamps and a fine or administrative fee may apply.
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